Question 1

Even though you will likely receive and accept your job offer via telephone, you should send the employer a letter or e-mail to document your acceptance of the job.

Accepted Answer

A) True 
 B)False

Question 2

Hiring/placement interviews are typically conducted before screening interviews.​

Accepted Answer

A) True 
 B)False

Question 3

Each of the following represents effective phrasing of a reason for leaving a previous position on an application form  except

Accepted Answer

A)  Relocation
B)  Seasonal
C)  Quit
D)  To continue educationE) None of the above
F) A) and C)

Question 4

Effective interview-preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and

Accepted Answer

A)  informing your current employer of your plans.
B)  preparing success stories.
C)  writing a resignation letter.
D)  purchasing a gift for the interviewer.E) B) and C)
F) None of the above

Question 5

Reviewing a company's advertising and promotional materials can be an effective way to learn about a target company.

Accepted Answer

A) True 
 B)False

Question 6

When the interviewer asks you questions about the future, you should provide answers that

Accepted Answer

A)  show ambition and interest in succeeding with the company.
B)  are vague because no one can predict the future.
C)  indicate that you want the interviewer's job.
D)  focus on your needs.E) A) and C)
F) A) and D)

Question 7

Many companies now use telephone ____________________ interviews to save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews.

Accepted Answer

The answer of Many companies now use telephone ____________________ interviews...

Question 8

____________________ interviews occur when a company interviews several candidates for the same position at the same time.

Accepted Answer

The answer of ____________________ interviews occur when a company interviews...

Question 9

On the day of your interview, you should arrive at least 30 minutes prior to the scheduled appointment.

Accepted Answer

A) True 
 B)False

Question 10

You should avoid specifying the position you are seeking on an application form so that you will seem more flexible.

Accepted Answer

A) True 
 B)False

Question 11

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?

Accepted Answer

A)  A story about a lemonade stand that Braden ran when he was a child
B)  A story about working as part of a team in college to prepare a classroom presentation about a company's history
C)  A story about volunteering for a local food bank over the holidays
D)  A story about developing a new sales technique that increased his customer sales by 30 percent over a six-month periodE) C) and D)
F) A) and C)

Question 12

Theresa decides to follow up with an employer a few days after her interview. Which communication channel is safest for her to use if she does not want to appear too intrusive?

Accepted Answer

A)  Phone
B)  E-mail
C)  Twitter
D)  Office visitE) B) and C)
F) A) and C)

Question 13

An interview follow-up message should be driven by I  phrases to allow you to stress your qualifications and continued interest.

Accepted Answer

A) True 
 B)False

Question 14

To demonstrate your humility, openly share at least one personal weakness with the interviewer.

Accepted Answer

A) True 
 B)False

Question 15

An important question to be asking yourself during a job interview is

Accepted Answer

A)  When will my start date be?
B)  Where do I want to live?
C)  Do I want to work for this organization?
D)  How quickly could I be promoted?E) A) and B)
F) B) and C)

Question 16

Which of the following telephone tips should you follow during your job search?

Accepted Answer

A)  Create a unique, edgy voice mail message to demonstrate your individuality.
B)  Prepare others who live with you to speak professionally and take complete messages.
C)  Answer your cell phone any time it rings so that you don't miss the opportunity to speak with a potential employer.
D)  Hire a professional to record your voice mail message to ensure that proper articulation, enunciation, and vocal intonations are used.E) A) and D)
F) B) and D)

Question 17

When the interviewer says Describe a time when you worked successfully as a member of a team , your best response will be to

Accepted Answer

A)  reply that you have been a member of so many successful teams that no particular instance stands out.
B)  say that you not only enjoy teamwork, especially problem-solving groups, but also work well independently.
C)  tell a success story about a specific group project, your contributions, and the results.
D)  list the names of all work teams on which you participated and stress that all were successful.E) None of the above
F) All of the above

Question 18

Which of the following is an example of a behavioral interview question?

Accepted Answer

A)  Who in your life has most inspired you and why?
B)  An irate customer is demanding her money back. How would you handle the situation?
C)  Tell me about a time when you solved a difficult problem.
D)  What is your greatest strength?E) A) and B)
F) A) and C)

Question 19

If an interviewer says Why do you want to work for us? , you should

Accepted Answer

A)  briefly summarize problems at your current job that require you to change employers.
B)  show what you know about the interviewer's company and how your goals match the company and its culture.
C)  explain that as a recent graduate you want to work for any company needing a person with your skills and background.
D)  tell the truth about your reasons for seeking this job; for example, you are unemployed, you need more pay or better benefits, or you just graduated.E) A) and C)
F) C) and D)

Question 20

Although you can't expect to be perfect in an employment interview, you can do your best by

Accepted Answer

A)  showing some passion by bringing up a controversial topic and taking a clear stand.
B)  speaking forcefully but using some slang such as like and y a know to sound relaxed and friendly.
C)  elaborating on your answers and criticizing the person or object causing the problems at a previous job.
D)  occasionally refocusing and clarifying vague questions by asking Do you mean...?E) A) and C)
F) C) and D)

Exam 14: Interviewing and Following up

Theresa decides to follow up with an employer a few days after her interview. Which communication channel is safest for her to use if she does not want to appear too intrusive?

Correct AnswerverifiedShow Answer

If an interviewer says Why do you want to work for us? , you should

Correct AnswerverifiedShow Answer

Which of the following telephone tips should you follow during your job search?

Correct AnswerverifiedShow Answer

An important question to be asking yourself during a job interview is

Correct AnswerverifiedShow Answer

An interview follow-up message should be driven by I phrases to allow you to stress your qualifications and continued interest.

Correct AnswerverifiedShow Answer

Although you can't expect to be perfect in an employment interview, you can do your best by

Correct AnswerverifiedShow Answer

____________________ interviews occur when a company interviews several candidates for the same position at the same time.

Correct AnswerverifiedShow Answer

Hiring/placement interviews are typically conducted before screening interviews.​

Correct AnswerverifiedShow Answer

Many companies now use telephone ____________________ interviews to save time and money by eliminating less-qualified candidates before scheduling face-to-face interviews.

Correct AnswerverifiedShow Answer

You should avoid specifying the position you are seeking on an application form so that you will seem more flexible.

Correct AnswerverifiedShow Answer

Effective interview-preparation techniques include practicing answers to possible questions, preparing to explain problem areas on your résumé, deciding on professional attire, and

Correct AnswerverifiedShow Answer

When the interviewer says Describe a time when you worked successfully as a member of a team , your best response will be to

Correct AnswerverifiedShow Answer

Reviewing a company's advertising and promotional materials can be an effective way to learn about a target company.

Correct AnswerverifiedShow Answer

Even though you will likely receive and accept your job offer via telephone, you should send the employer a letter or e-mail to document your acceptance of the job.

Correct AnswerverifiedShow Answer

Each of the following represents effective phrasing of a reason for leaving a previous position on an application form except

Correct AnswerverifiedShow Answer

Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position?

Correct AnswerverifiedShow Answer

On the day of your interview, you should arrive at least 30 minutes prior to the scheduled appointment.

Correct AnswerverifiedShow Answer

When the interviewer asks you questions about the future, you should provide answers that

Correct AnswerverifiedShow Answer

To demonstrate your humility, openly share at least one personal weakness with the interviewer.

Correct AnswerverifiedShow Answer

Which of the following is an example of a behavioral interview question?

Correct AnswerverifiedShow Answer

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Hiring/placement interviews are typically conducted before screening interviews.

Correct Answer
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