Question 1

Describe two situations where hospital staffing may not be able to flex with demand.

Accepted Answer

Base staffing occurs in some areas of th...

Question 2

Physicians and researchers agree that measurement problems exist with regard to healthcare outputs.

Accepted Answer

A) True 
 B)False

Question 3

Hospitals do not need to seek consistency in output measurement, since all outputs are similar.

Accepted Answer

A) True 
 B)False

Question 4

Measurement systems in productivity management must be:

Accepted Answer

A)   Consistent, recordable, manageable, qualitative, and inexpensive
B)   Flexible, manageable, safe, qualitative, and comparable
C)   Trended, inexpensive, automated, documentable, and comprehensive
D)   Consistent, reliable, measurable, quantitative, and comprehensive.E) C) and D)
F) A) and C) D

Question 5

Measurement of productivity in hospitals is not as common as in other industries.

Accepted Answer

A) True 
 B)False

Question 6

Activity indicators accurately capture all inputs to a production function.

Accepted Answer

A) True 
 B)False  False

Question 7

Common productivity metrics in hospitals include:

Accepted Answer

A)   Hospital man-hours per discharge
B)   Department man-hours per supply used
C)   Severity of illness per labor hour
D)   Wage rate per bedE) None of the above
F) A) and B)

Question 8

Define the term "full-time equivalent (FTE) employee" and give an example.

Accepted Answer

The FTE is a measure of total hours divi...

Question 9

Typical tracking mechanisms include which of the following?

Accepted Answer

A)   Stopwatches and clipboards
B)   Video surveillance
C)   Bar codes
D)   Computer MAC addressesE) B) and C)
F) A) and D)

Question 10

Differentiate between productive and non-productive labor hours and give an example of each.

Accepted Answer

Productive hours or those that can be co...

Question 11

Capital has little impact in a production function.

Accepted Answer

A) True 
 B)False

Question 12

Describe the three major variables of productivity.

Accepted Answer

The three major variables of productivit...

Question 13

Common issues in productivity measurement for hospitals include:

Accepted Answer

A)   Ample availability of data for measurement
B)   Quality of data
C)   Simplicity of defining outputs
D)   Steady rates of demandE) All of the above
F) B) and D)

Question 14

Trial and error is a common approach in developing labor schedules, but rarely does it produce efficient or optimal labor costs.

Accepted Answer

A) True 
 B)False

Question 15

Performance metrics should focus on:

Accepted Answer

A)   Financial results
B)   Patient characteristics
C)   Regulatory impacts
D)   All areas of the businessE) A) and C)
F) A) and B)

Question 16

Productivity can improve in which of the following ways?

Accepted Answer

A)   Output expands with an increase in inputs
B)   Inputs are reduced with a decrease in outputs
C)   Output increases with a decrease in inputs
D)   New technology increases the labor hours per outputE) All of the above
F) B) and C) C

Question 17

Productive hours exclude which of the following?

Accepted Answer

A)   Regular paid hours
B)   Sick time
C)   Overtime
D)   Contract laborE) B) and C)
F) A) and D)

Exam 9: Productivity and Performance Management

Describe two situations where hospital staffing may not be able to flex with demand.

Correct Answer
verified
Base staffing occurs in some areas of th...
View Answer

Physicians and researchers agree that measurement problems exist with regard to healthcare outputs.

Correct Answer
verified

Hospitals do not need to seek consistency in output measurement, since all outputs are similar.

Correct Answer
verified

Measurement systems in productivity management must be:

Correct Answer
verified
D

Measurement of productivity in hospitals is not as common as in other industries.

Correct Answer
verified

Activity indicators accurately capture all inputs to a production function.

Correct Answer
verified
False

Common productivity metrics in hospitals include:

Correct Answer
verified

Define the term "full-time equivalent (FTE) employee" and give an example.

Correct Answer
verified
The FTE is a measure of total hours divi...
View Answer

Typical tracking mechanisms include which of the following?

Correct Answer
verified

Differentiate between productive and non-productive labor hours and give an example of each.

Correct Answer
verified
Productive hours or those that can be co...
View Answer

Capital has little impact in a production function.

Correct Answer
verified

Describe the three major variables of productivity.

Correct Answer
verified
The three major variables of productivit...
View Answer

Common issues in productivity measurement for hospitals include:

Correct Answer
verified

Trial and error is a common approach in developing labor schedules, but rarely does it produce efficient or optimal labor costs.

Correct Answer
verified

Performance metrics should focus on:

Correct Answer
verified

Productivity can improve in which of the following ways?

Correct Answer
verified
C

Productive hours exclude which of the following?

Correct Answer
verified

Exam 9: Productivity and Performance Management

Describe two situations where hospital staffing may not be able to flex with demand.

Correct AnswerverifiedBase staffing occurs in some areas of th...View AnswerShow Answer

Physicians and researchers agree that measurement problems exist with regard to healthcare outputs.

Correct AnswerverifiedShow Answer

Hospitals do not need to seek consistency in output measurement, since all outputs are similar.

Correct AnswerverifiedShow Answer

Measurement systems in productivity management must be:

Correct AnswerverifiedD

Measurement of productivity in hospitals is not as common as in other industries.

Correct AnswerverifiedShow Answer

Activity indicators accurately capture all inputs to a production function.

Correct AnswerverifiedFalse

Common productivity metrics in hospitals include:

Correct AnswerverifiedShow Answer

Define the term "full-time equivalent (FTE) employee" and give an example.

Correct AnswerverifiedThe FTE is a measure of total hours divi...View AnswerShow Answer

Typical tracking mechanisms include which of the following?

Correct AnswerverifiedShow Answer

Differentiate between productive and non-productive labor hours and give an example of each.

Correct AnswerverifiedProductive hours or those that can be co...View AnswerShow Answer

Capital has little impact in a production function.

Correct AnswerverifiedShow Answer

Describe the three major variables of productivity.

Correct AnswerverifiedThe three major variables of productivit...View AnswerShow Answer

Common issues in productivity measurement for hospitals include:

Correct AnswerverifiedShow Answer

Trial and error is a common approach in developing labor schedules, but rarely does it produce efficient or optimal labor costs.

Correct AnswerverifiedShow Answer

Performance metrics should focus on:

Correct AnswerverifiedShow Answer

Productivity can improve in which of the following ways?

Correct AnswerverifiedC

Productive hours exclude which of the following?

Correct AnswerverifiedShow Answer

Correct Answer
verified
Base staffing occurs in some areas of th...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
D

Correct Answer
verified

Correct Answer
verified
False

Correct Answer
verified

Correct Answer
verified
The FTE is a measure of total hours divi...
View Answer

Correct Answer
verified

Correct Answer
verified
Productive hours or those that can be co...
View Answer

Correct Answer
verified

Correct Answer
verified
The three major variables of productivit...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
C

Correct Answer
verified