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Identify the type of service that is not considered to be a preventive medical service.


A) prenatal care
B) outpatient surgery
C) pediatric and adolescent immunizations
D) routine screening procedures

E) C) and D)
F) A) and D)

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Calculate the amount of money the insurance company would owe on a covered service costing $850 if there is a $500 deductible (which has not yet been met) and no coinsurance.


A) $0
B) $500
C) $350
D) $150

E) A) and D)
F) B) and C)

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Name a benefit a provider usually gets from participation with a health plan.


A) no contractual duties
B) more contractual duties
C) a decreased number of patients
D) an increased number of patients

E) None of the above
F) A) and D)

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Examine the list of services in the answer choices below and determine which one would most likely be considered a noncovered service at a primary care medical office.


A) employment-related injuries
B) emergency medical care
C) annual physical examinations
D) surgical procedures

E) All of the above
F) A) and C)

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Compare the choices below to determine which type of provider service would most likely NOT be covered by a health plan.


A) a surgery performed on an outpatient basis
B) an illness that started after the insurance coverage began
C) a medical procedure that is not included in a plan's benefits
D) all elective procedures performed in the hospital

E) A) and B)
F) B) and C)

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Name the two components of a consumer-driven health plan (CDHP) .


A) a health plan and a special "savings account"
B) a health plan and a gatekeeper
C) a gatekeeper and a formulary
D) a gatekeeper and a special "savings account"

E) B) and D)
F) All of the above

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When a POS option is elected under a health maintenance organization, the patient may


A) choose providers who are not in the HMO's network.
B) choose any provider without additional expense.
C) choose providers only from the HMO's network.
D) choose providers only from the IPA's network.

E) B) and C)
F) A) and B)

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Verifying insurance is part of which revenue cycle step?


A) Step 3, check in patients.
B) Step 2, establish financial responsibility for the visit.
C) Step 10, follow up patient payments.
D) Step 4, review coding compliance.

E) C) and D)
F) None of the above

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In general, how do the cost of policies written for groups compare to those written for individuals?


A) Policies written for individuals are cheaper.
B) Policies written for groups are cheaper.
C) Policies written for individuals and groups cost the same.
D) Policies written for groups are more expensive.

E) All of the above
F) None of the above

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Which of the following covers patients who are age 65 and over?


A) CHAMPUS
B) TRICARE
C) Medicare
D) Medicaid

E) C) and D)
F) A) and D)

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In a preferred provider organization (PPO) plan, referrals to specialists are


A) not required.
B) less expensive.
C) more expensive.
D) required.

E) A) and B)
F) None of the above

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Which of the following is an example of a private-sector payer?


A) Medicaid
B) workers' compensation insurance
C) insurance company
D) Medicare

E) None of the above
F) A) and B)

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A patient ledger records


A) the patient's financial transactions.
B) the day's appointments and payments.
C) the patient's illnesses.
D) the patient's relatives.

E) A) and B)
F) A) and C)

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According to the textbook, pick the rising occupation in the health care industry that requires the employee to have the highest level of proficiency in dealing with the public professionally and pleasantly.


A) medical assistant
B) lab technician
C) health information technician
D) radiology technician

E) B) and C)
F) A) and C)

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Identify the type of HMO cost-containment method that requires patients to obtain approval for services before they receive the treatment.


A) restricting patients' choice of providers
B) requiring preauthorization for services
C) controlling drug costs
D) cost-sharing

E) A) and B)
F) A) and C)

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Out-of-pocket expenses must be paid by


A) the insurance company.
B) the insured.
C) the health plan.
D) the provider.

E) C) and D)
F) B) and D)

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What step is used when patient payments are later than permitted under the financial policy?


A) Step 2, establish financial responsibility for the visit.
B) Step 4, review coding compliance.
C) Step 10, follow up patient payments and collections.
D) Step 3, check in patients.

E) A) and D)
F) A) and B)

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Health care claims report data to payers about __________ and __________.


A) the physician; the services provided by the physician
B) the patient; the services provided by the physician
C) the patient; the physician's income taxes
D) the service; the deductible

E) B) and D)
F) A) and C)

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Identify the advantages offered to patients in managed care plans, as compared to indemnity insurance.


A) higher deductibles
B) higher premiums
C) lower premiums and charges
D) lower premiums, charges, and deductibles

E) B) and C)
F) C) and D)

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Which of the following characteristics should medical insurance specialists use when working with patients' records and handling finances?


A) knowledge of medical terms
B) communication skills
C) honesty and integrity
D) able to work as a team member

E) None of the above
F) A) and B)

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