Question 1

Some experts believe that self-esteem is a person's rating of his/her success at social inclusion.

Accepted Answer

A) True 
 B)False

Question 2

_____ is the mostly unconscious process of organizing people and objects into preconceived categories that are stored in our long-term memory.

Accepted Answer

A)  Mental model
B)  Social identification
C)  Categorical thinking
D)  Personal identification
E)  Reinforcement theoryF) A) and E)
G) C) and E)

Question 3

An individual's self-concept can be described by four characteristics: complexity, consistency, character, and clarity.

Accepted Answer

A) True 
 B)False

Question 4

The process of assigning traits to people based on their membership in an identifiable social category is called:

Accepted Answer

A)  the recency effect.
B)  the halo effect.
C)  projection bias.
D)  empathy.
E)  stereotyping.F) A) and B)
G) D) and E)

Question 5

Sandy is a R&D manager at a manufacturing plant and her self-concept is considered to have low complexity.Which of the following would most likely be what she considers as her most important identities?

Accepted Answer

A)  manager, engineer, family income-earner
B)  mother, manager, family income-earner
C)  wine connoisseur, manager, mother
D)  wife, engineer, mother
E)  family income-earner, mother, wifeF) B) and D)
G) C) and D)

Question 6

According to the Johari Window, the hidden area is reduced through disclosure.

Accepted Answer

A) True 
 B)False

Question 7

Intentional discrimination occurs when decision makers rely on stereotypes to establish notions of the "ideal" person.

Accepted Answer

A) True 
 B)False

Question 8

Which perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

Accepted Answer

A)  Attribution error
B)  Stereotyping
C)  Projection bias
D)  Halo effect
E)  Recency effectF) B) and C)
G) B) and D)

Question 9

Our emotions influence what we recognize or screen out.

Accepted Answer

A) True 
 B)False

Question 10

Like self-enhancement, self-verification does not include seeking feedback that is not necessarily flattering.

Accepted Answer

A) True 
 B)False

Question 11

Explain self-verification and its implications on organizational behavior.

Accepted Answer

Self-verification stabilizes an individu...

Question 12

A manager believes in the philosophy of positive organizational behavior.His self-fulfilling prophecies are likely to improve organizational performance.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is true about meaningful interaction?

Accepted Answer

A)  Meaningful interaction relies on dialogue.
B)  Meaningful interaction increases dependence on stereotypes to understand others.
C)  Meaningful interaction is based on the Johari Window.
D)  Meaningful interaction potentially improves empathy toward others.
E)  Meaningful interaction is a way of increasing self-awareness by encouraging disclosure and feedback to increase our own open area.F) B) and E)
G) A) and E)

Question 14

The extent to which people like, respect, and are satisfied with themselves is known as:

Accepted Answer

A)  self-concept.
B)  self-esteem.
C)  self-verification.
D)  self-enhancement.
E)  self-centering.F) A) and C)
G) A) and B)

Question 15

The self-fulfilling prophecy effect is stronger:

Accepted Answer

A)  at the beginning of a relationship.
B)  for experienced employees.
C)  when a relationship is saturated.
D)  when a relationship is extremely complex.
E)  when a relationship is very strong.F) A) and B)
G) A) and C)

Question 16

People who are unsure of their self-views are more:

Accepted Answer

A)  difficult to influence.
B)  stressed in decision-making situations.
C)  defined by their work.
D)  frequently absent.
E)  apathetic to social forces.F) C) and E)
G) A) and B)

Question 17

High internal consistency exists when most of the individual's self-perceived roles require similar personality traits, values, and other attributes.

Accepted Answer

A) True 
 B)False

Question 18

Mental models are _____ that guide perceptions and behavior.

Accepted Answer

A)  stereotypes
B)  forms of punishment
C)  self-fulfilling prophecies
D)  knowledge structures
E)  action learning practicesF) A) and B)
G) A) and C)

Question 19

In the Johari Window, the hidden area gets smaller when we:

Accepted Answer

A)  increase the blind area.
B)  avoid feedback from others.
C)  disclose information about ourselves.
D)  are far away from knowing our perceptual limitations.
E)  hide our beliefs and experiences.F) A) and B)
G) C) and D)

Question 20

_____ refers to understanding and being sensitive to the feelings, thoughts, and situations of others.

Accepted Answer

A)  Apathy
B)  Contact hypothesis
C)  Empathy
D)  Recency effect
E)  Primacy effectF) A) and C)
G) C) and D)

Exam 3: Perceiving Ourselves and Others in Organizations

The extent to which people like, respect, and are satisfied with themselves is known as:

Correct AnswerverifiedShow Answer

Mental models are _____ that guide perceptions and behavior.

Correct AnswerverifiedShow Answer

Intentional discrimination occurs when decision makers rely on stereotypes to establish notions of the "ideal" person.

Correct AnswerverifiedShow Answer

_____ is the mostly unconscious process of organizing people and objects into preconceived categories that are stored in our long-term memory.

Correct AnswerverifiedShow Answer

The self-fulfilling prophecy effect is stronger:

Correct AnswerverifiedShow Answer

Which perceptual error occurs when a supervisor incorrectly rates an employee at a similar level across all performance dimensions based on an overall impression of that employee?

Correct AnswerverifiedShow Answer

Which of the following is true about meaningful interaction?

Correct AnswerverifiedShow Answer

People who are unsure of their self-views are more:

Correct AnswerverifiedShow Answer

Like self-enhancement, self-verification does not include seeking feedback that is not necessarily flattering.

Correct AnswerverifiedShow Answer

Explain self-verification and its implications on organizational behavior.

Correct AnswerverifiedSelf-verification stabilizes an individu...View AnswerShow Answer

_____ refers to understanding and being sensitive to the feelings, thoughts, and situations of others.

Correct AnswerverifiedShow Answer

Our emotions influence what we recognize or screen out.

Correct AnswerverifiedShow Answer

In the Johari Window, the hidden area gets smaller when we:

Correct AnswerverifiedShow Answer

Sandy is a R&D manager at a manufacturing plant and her self-concept is considered to have low complexity.Which of the following would most likely be what she considers as her most important identities?

Correct AnswerverifiedShow Answer

The process of assigning traits to people based on their membership in an identifiable social category is called:

Correct AnswerverifiedShow Answer

Some experts believe that self-esteem is a person's rating of his/her success at social inclusion.

Correct AnswerverifiedShow Answer

An individual's self-concept can be described by four characteristics: complexity, consistency, character, and clarity.

Correct AnswerverifiedShow Answer

According to the Johari Window, the hidden area is reduced through disclosure.

Correct AnswerverifiedShow Answer

High internal consistency exists when most of the individual's self-perceived roles require similar personality traits, values, and other attributes.

Correct AnswerverifiedShow Answer

A manager believes in the philosophy of positive organizational behavior.His self-fulfilling prophecies are likely to improve organizational performance.

Correct AnswerverifiedShow Answer

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Self-verification stabilizes an individu...
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